7 Jackson St., Malden, MA 02148

(781) 397-7196

(781) 397-7196

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  • More
    • Home
    • Learn More About
      • Winter Parking
      • Residential Parking
      • Street Sweeping
      • New Residents Guide
      • Downtown Parking Meters
      • Off Street Parking
    • How Do I
      • Pay A Ticket
      • Appeal a ticket
      • Get Street Alerts
      • Obtain a parking permit
    • About Us
    • Contact Us
  • Home
  • Learn More About
    • Winter Parking
    • Residential Parking
    • Street Sweeping
    • New Residents Guide
    • Downtown Parking Meters
    • Off Street Parking
  • How Do I
    • Pay A Ticket
    • Appeal a ticket
    • Get Street Alerts
    • Obtain a parking permit
  • About Us
  • Contact Us
City of Malden Parking Department

Welcome to City of Malden Parking Department

Welcome to City of Malden Parking DepartmentWelcome to City of Malden Parking Department

2022 Parking Garage Automation Upgrade Notice

In November of 2022, we upgraded parking control access equipment in the Jackson Street, Central Business District (CBD), Dartmouth Towers and Dartmouth Gardens garages.  This equipment will allow more convenient entrance and exit options, streamlined validation and payment options, in a modern and upgraded format.

If you are a monthly pass holder, we need your help!

You will need a new access card to replace your current card.  At the same time, we will make sure we have up to date email, phone and vehicle information so you can fully utilize the new capabilities.  If you haven’t provided us this information or received your new card, please:


  1. Email our office through the Parking Manager at jdejesus@spplus.com
  2. Call our office at 781-324-2090 Monday to Friday 8am to 4pm.

Garage Upgrade - Entrance and Exit Flexibility

All garages will continue to utilize a proximity card for access.  You should have this at all times as a failsafe to the additional options available below for entrance and exit.

Jackson Street and CBD Garages Access Methods

  • Proximity Card
  • License Plate Reader 
  • Park Whiz App 
  • Dial IVR

Dartmouth Towers and Dartmouth Gardens Methods (Monthly Pass-holder Parking Only)

  • Proximity Card
  • Park Whiz App 
  • Dial IVR 

GARAGE ACCESS METHODS

Proximity Card

Proximity Card

Proximity Card

Tap your card to the reader. 

PARKWhiz App

Proximity Card

Proximity Card

Bluetooth to reader or scan QR code. Requires valid mobile number on file.

License Plate Reader

License Plate Reader

License Plate Reader

License Plate Reader (we must have an accurate plate on file). Note: LPR technology takes about 30 days from install to fully calibrate.

Call IVR to Verify

License Plate Reader

License Plate Reader

Touch screen to start. Under "other access options" and call phone number indicated.  When promoted, enter number and system will verify. We must have a valid mobile number on file.